All correspondence in respect of Tours / Travel Serices booking should be addressed to M/s Maavalan travels Pvt Ltd.
Payments

Policy regarding Cancellation / No Show / Early Departure

In case of cancellation of tour/ travel services due to any avoidable / unavoidable reasons we must be informed in writing.

Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows: –

60 Days prior to arrival date No cancellation charges
59 – 45 Days prior to arrival date 10% of Total Tour package
44 – 31 Days prior to arrival date 35% of Total Tour package
30 Days before arrival date 100% of Total Tour package

 

Please note – Irrespective of above mentioned cancellations slabs – incase of cancellation of tour services after the booking is made with us – a minimum 10% service charges would be applicable.

In case you cancel the trip after commencement refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc we would try and negotiate a refund and shall inform the clients accordingly.

Refund

In regard to refund of unused / unutilized services ( which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us.

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